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For any support-related queries or technical assistance, please use the following email address: support@keepyourhomeip.com.

Best Way to Contact Support

Support & Troubleshooting

What is a VPN?

Can using a VPN affect my Internet speed?

What can I do with KeepYourHomeIP VPN?

How does KeepYourHomeIP work?

Is KYHIP VPN safe?

Why is KYHIP different than other VPNs?

Can I use KYHIP VPN with my corporate VPN?

Pre-requisite for having a KYHIP VPN Plug&Play server at home?

Do I need a static home IP address?

Will KYHIP Interfere With My ISP Router at Home?

Region Restrictions

VPN Basics

Do I need to have a static IP address for the KYHIP VPN to work?

Does KYHIP support my Company's VPN?

Does KYHIP support IPv6?

Do you sell residential IP addresses?

Minimum Home Internet Upload Speed for KYHIP

Package Recommendation for Connecting Two Computers Over Ethernet

What's The Difference Between Packages?

Which Package is Recommended For Your Needs?

GPS Tracker in Work Laptop: Dispelling Misconceptions

Internet Speed at Your Travel Destination

WiFi Range and Coverage

Does KYHIP Support my Company VPN?

KYHIP Features & Packages

VPN Client Not Detecting Phone Personal Hotspot?

If My VPN Client Router Fails to Connect to VPN, Will I Connect to the Internet Without VPN Encryption?

Can I use KYHIP VPN subscription for my own devices?

My VPN client is not connecting to the VPN, what should I do?

How to Check Home VPN Server Connection Status Remotely

How to Reach KYHIP Customer Support

Operating Hours for Customer Service and Support

Is customer service provided 24/7?

What Happens During a Power Outage?

ISP Change

Mistakenly Placed an Order?

Understanding DNS Leak: Test and Resolution

Powering Your Router via USB: Important Considerations

I accidentally pressed the hardware reset button for too long on my VPN router. My VPN stopped working, what should I do?

Best Way to Contact SupportUpdated 6 months ago