Keep Your Home IP logo
Keep Your Home IP logo

All articles

Do I Have a Public IP Address?Updated 8 months ago

To support our setup, your ISP router needs to have a dedicated public IP address assigned by your Internet Service Provider, which can be either static or dynamic.

Method 1: Direct Inquiry

  1. Ask your Internet Service Provider directly whether your home has a public IP address.
  2. If not, kindly request them to change it to a public one. Once changed, you are good to proceed.

Method 2: Self-Check

  1. Find your home router's WAN IP address by connecting to it and checking the IP assigned by your ISP.
  2. Visit https://whatismyipaddress.com to find your IP address online.
  3. Compare the IPs collected in steps 1 and 2. If they match, you are good to go. If different, you'll need to request a public IP from your ISP.

If you need assistance checking your public IP address, please don't hesitate to contact our support team.

Was this article helpful?
Yes
No