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Do I Have a Public IP Address?Updated 8 months ago

To support our setup, your ISP router needs to have a dedicated public IP address assigned by your Internet Service Provider, which can be either static or dynamic.

Method 1: Direct Inquiry

  1. Ask your Internet Service Provider directly whether your home has a public IP address.
  2. If not, kindly request them to change it to a public one. Once changed, you are good to proceed.

Method 2: Self-Check

  1. Find your home router's WAN IP address by connecting to it and checking the IP assigned by your ISP.
  2. Visit to find your IP address online.
  3. Compare the IPs collected in steps 1 and 2. If they match, you are good to go. If different, you'll need to request a public IP from your ISP.

If you need assistance checking your public IP address, please don't hesitate to contact our support team.

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