Keep Your Home IP logo
Keep Your Home IP logo

All articles

Return PolicyUpdated 4 months ago

We are pleased to provide a risk-free shopping experience with complimentary returns on all items. You have 30 days from your purchase date to evaluate your KYHIP system and devices, ensuring they fulfill your needs. Should you find the system unsatisfactory for any reason, you may return it free of charge within this period.

To be eligible for a refund, please ensure that you provide the receipt or proof of purchase in its original condition.

When will I receive the refund?

We will notify you once we have received and inspected your return and inform you whether the refund was approved or not. If approved, you will be automatically refunded via your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us.

Do I need to pay for the return?

Returns are free, and we will provide you with the return label.

For more information, please refer to the Refund Policy section on our website.

Was this article helpful?