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Billing Information

Explore essential billing details with KYHIP, covering import duties, one-time payments, purchasing assistance, return and refund policies, second travel router pricing, and comprehensive shipping information, including times and tracking numbers.

Import Duties And Taxes

We regret to inform you that we are unable to cover any import duties and taxes. As the recipient of the shipment, you will be responsible for settling any charges imposed by the customs authorities of the destination country. Please note that we hav

Need Assistance With Purchasing?

If you're interested in purchasing a KYHIP VPN router package and need assistance navigating through the options, our experienced sales representatives are here to help. We invite you to schedule a sales call to discuss your specific needs, evaluate

Return Policy

We are pleased to provide a risk-free shopping experience with complimentary returns on all items. You have 30 days from your purchase date to evaluate your KYHIP system and devices, ensuring they fulfill your needs. Should you find the system unsati

Second Travel Router Price

If you need an additional server or a travel router or simply need a backup one, they are available for purchase. Please refer to the following price list for more details.

Shipping Policy

All packages ship within 2 business days of placing the order. You will receive a shipping notification with tracking information via email. Order confirmation and tracking information will be sent to your email. For order changes or cancellations, e

Shipping Timing

All packages ship within 2 business days of placing the order. You will receive a shipping notification with tracking information via email.

Refund Policy

At KeepYourHomeIP, we are committed to ensuring your satisfaction with our products. Please review our refund policy to understand the procedures and conditions for various scenarios. If your order encounters issues during delivery or gets returned t

Tracking Number

Once your VPN router package is dispatched via DHL, you will promptly receive an email containing the tracking number for your shipment. This unique identifier lets you monitor the real-time status and location of your package until its safe arrival